| 200 |
Operation completed |
|
| 1001 |
Invalid user name |
|
| 1002 |
The user name is occupied |
|
| 1003 |
Invalid password |
|
| 1004 |
Duplicated password |
| 1005 |
No more incorrect password attempts are allowed |
|
| 1006 |
The phone number is registered |
|
| 1007 |
Unregistered phone number |
|
| 1008 |
Invalid phone number |
|
| 1009 |
The user name and phone does not match |
|
| 1010 |
Getting verification code failed |
|
| 1011 |
Incorrect verification code |
|
| 1012 |
Invalid verification code |
|
| 1013 |
The user does not exist |
| 1014 |
Incorrect password or appKey |
|
| 1015 |
The user is locked |
|
| 1021 |
Verification parameters exception |
|
| 1026 |
The email is registered |
|
| 1031 |
Unregistered email |
|
| 1032 |
Invalid email |
|
| 1041 |
No more attempts are allowed to get verification code |
|
| 1043 |
No more incorrect verification code attempts are allowed |
| 2000 |
The device does not exist |
|
| 2001 |
The camera does not exist |
The camera is not registered to Ezviz Cloud. Check the camera network configuration |
| 2003 |
The device is offline |
Refer to Service Center Trouble Shooting Method |
| 2004 |
Device exception |
|
| 2007 |
Incorrect device serial No. |
|
| 2009 |
The device request timeout |
|
| 2030 |
The device does not support Ezviz Cloud |
Check whether the device support Ezviz Cloud. You can also contact our supports: 4007005998 |
| 5000 |
The device is added by yourself |
|
| 5001 |
The device is added by others |
|
| 5002 |
Incorrect device verification code |
|
| 7001 |
The invitation does not exist |
|
| 7002 |
Verifying the invitation failed |
|
| 7003 |
The invited user does not match |
|
| 7004 |
Canceling invitation failed |
|
| 7005 |
Deleting invitation failed |
|
| 7006 |
You cannot invite yourself |
|
| 7007 |
Duplicated invitation |
You should call the interface for sharing or deleting the sharing. Troubleshooting: Clear all the sharing data in Ezviz Client and add the device again by calling related interface |
| 10001 |
Parameters error |
Parameter is empty or the format is incorrect |
| 10002 |
accessToken exception or expired |
The accessToken is valid for seven days. It is recommended that you can get the accessToken when the accessToken will be expired or Error Code 10002 appears |
| 10004 |
The user does not exist |
|
| 10005 |
appKey exception |
Return the error code when appKey is incorrect or appKey status is frozen |
| 10006 |
The IP is limited |
|
| 10007 |
No more calling attempts are allowed |
|
| 10008 |
Signature error |
① For getting the signature type, refer to apidemo and Manual of the Last Version ② The encoding format is UTF-8. |
| 10009 |
Signature parameters error |
|
| 10010 |
Signature timeout |
Synchronize the time by calling the Interface of Synchronizing Server Time . |
| 10011 |
Cloud P2P service is not allowed |
Refer to Binding Procedure |
| 10012 |
The third-party account is bound with the Ezviz account |
|
| 10013 |
The APP has no permission to call this interface |
|
| 10014 |
The APPKEY corresponding third-party userId is not bound with the phone |
The appKey for getting AccessToken is different from the one set in SDK |
| 10017 |
appKey does not exist |
Fill in the App key applied in the official website |
| 10018 |
AccessToken does not match with Appkey |
Check whether the appKey for getting AccessToken is the same with the one set in SDK. |
| 10019 |
Password error |
|
| 10020 |
The requesting method is required |
|
| 10029 |
The call frequency exceeds the upper-limit |
|
| 10030 |
appKey and appSecret mismatch. |
|
| 10031 |
The sub-account or the EZVIZ user has no permission |
|
| 10032 |
Sub-account not exist |
|
| 10034 |
Sub-account name already exist |
|
| 10035 |
Getting sub-account AccessToken error |
|
| 10036 |
The sub-account is frozen. |
|
| 20001 |
The channel does not exist |
Check whether the camera is added again and the channel parameters are updated |
| 20002 |
The device does not exist |
①The device does not register to Ezviz. Check the network is connected. ②The device serial No. does not exist. |
| 20003 |
Parameters exception and you need to upgrade the SDK version |
| 20004 |
Parameters exception and you need to upgrade the SDK version |
| 20005 |
You need to perform SDK security authentication |
Security authentication is deleted |
| 20006 |
Network exception |
|
| 20007 |
The device is offline |
Refer to Service Center Check Method |
| 20008 |
The device response timeout |
The device response timeout. Check the network is connected and try again |
| 20009 |
The device cannot be added to child account |
|
| 20010 |
The device verification code error |
The verification code is on the device tag. It contains six upper-cases |
| 20011 |
Adding device failed. |
Check whether the network is connected. |
| 20012 |
Adding the device failed. |
|
| 20013 |
The device has been added by other users. |
|
| 20014 |
Incorrect device serial No.. |
|
| 20015 |
The device does not support the function. |
|
| 20016 |
The current device is formatting. |
|
| 20017 |
The device has been added by yourself. |
|
| 20018 |
The user does not have this device. |
Check whether the device belongs to the user. |
| 20019 |
The device does not support cloud storage service. |
|
| 20020 |
The device is online and is added by yourself. |
|
| 20021 |
The device is online and is not added by the user. |
|
| 20022 |
The device is online and is added by other users. |
|
| 20023 |
The device is offline and is not added by the user. |
|
| 20024 |
The device is offline and is added by the user. |
|
| 20025 |
Duplicated sharing. |
Check whether the sharing exists in the account that added the device. |
| 20026 |
The video does not exist in Video Gallery. |
|
| 20029 |
The device is offline and is added by yourself. |
|
| 20030 |
The user does not have the video in this video gallery. |
|
| 20031 |
The terminal binding enabled, and failed to verify device code. |
Disable the terminal binding,refer to this procedure. |
| 20032 |
The channel does not exist for this user. |
|
| 20033 |
The video shared by yourself cannot be added to favorites. |
|
| 20101 |
Share the video to yourself. |
|
| 20102 |
No corresponding invitation information. |
|
| 20103 |
The friend already exists. |
|
| 20104 |
The friend does not exist. |
|
| 20105 |
The friend status error. |
|
| 20106 |
The corresponding group does not exist. |
|
| 20107 |
You cannot add yourself as friend. |
|
| 20108 |
The current user is not the friend of the added user. |
|
| 20109 |
The corresponding sharing does not exist. |
|
| 20110 |
The friend group does not belong to the current user. |
| 20111 |
The friend is not in the status of waiting verification. |
|
| 20112 |
Adding the user in application as friend failed. |
|
| 20201 |
Handling the alarm information failed. |
|
| 20202 |
Handling the leaved message failed. |
|
| 20301 |
The alarm message searched via UUID does not exist. |
|
| 20302 |
The picture searched via UUID does not exist. |
|
| 20303 |
The picture searched via FID does not exist. |
|
| 30001 |
The user doesn't exist |
|
| 49999 |
Data exception. |
|
| 50000 |
The server exception. |
|
| 60000 |
The device does not support PTZ control. |
|
| 60001 |
The user has no PTZ control permission. |
|
| 60002 |
The device PTZ has reached the top limit. |
|
| 60003 |
The device PTZ has reached the bottom limit. |
|
| 60004 |
The device PTZ has reached the left limit. |
|
| 60005 |
The device PTZ has reached the right limit. |
|
| 60006 |
PTZ control failed. |
|
| 60007 |
No more preset can be added. |
|
| 60008 |
The preset number of C6 has reached the limit. You cannot add more preset. |
|
| 60009 |
The preset is calling. |
|
| 60010 |
The preset is the current position. |
|
| 60011 |
The preset does not exist. |
|
| 60012 |
Unknown error. |
|
| 60013 |
The version is the latest one. |
|
| 60014 |
The device is upgrading. |
|
| 60015 |
The device is rebooting. |
|
| 60016 |
The encryption is disabled. |
|
| 60017 |
Capturing failed. |
|
| 60018 |
Upgrading device failed. |
|
| 60019 |
The encryption is enabled. |
|
| 60020 |
The command is not supported. |
Check whether the device support the command. |
| 60021 |
It is current arming/disarming status. |
|
| 60022 |
It is current status. |
It is current open or closed status. |
| 60023 |
Subscription failed. |
|
| 60024 |
Canceling subscription failed. |
|
| 60025 |
Setting people counting failed. |
|
| 60026 |
The device is in privacy mask status. |
|
| 60027 |
The device is mirroring. |
|
| 60028 |
The device is controlling PTZ. |
|
| 60029 |
The device is in two-way audio status. |
|
| 60030 |
No more incorrect card password attempts are allowed. Try again after 24 hours. |
|
| 60031 |
Card password information does not exist. |
|
| 60032 |
Incorrect card password status or the password is expired. |
|
| 60033 |
The card password is not for sale. You can only buy the corresponding device. |
|
| 60035 |
Buying cloud storage server failed. |
|
| 60040 |
The added devices are not in the same LAN with the parent device. |
|
| 60041 |
The added devices are not in the same LAN with the parent device. |
|
| 60042 |
Incorrect password for added device. |
|
| 60043 |
No more devices can be added. |
|
| 60044 |
Network connection for the added device timeout. |
|
| 60045 |
The added device IP conflicts with the one of other channel. |
|
| 60046 |
The added device IP conflicts with the one of parent device. |
|
| 60047 |
The stream type is not supported. |
|
| 60048 |
The bandwidth exceeds the system accessing bandwidth. |
|
| 60049 |
Invalid IP or port. |
|
| 60050 |
The added device is not supported. You should upgrade the device. |
|
| 60051 |
The added device is not supported. |
|
| 60052 |
Incorrect channel No. for added device. |
|
| 60053 |
The resolution of added device is not supported. |
|
| 60054 |
The account for added device is locked. |
|
| 60055 |
Getting stream for the added device error. |
|
| 60056 |
Deleting device failed. |
|
| 60057 |
The deleted device has no linkage. |
Check whether there's linkage between IPC and NVR. |
| 60060 |
The device does not bind. |
Go to official website and set live |