200 |
Operation completed |
|
1001 |
Invalid user name |
|
1002 |
The user name is occupied |
|
1003 |
Invalid password |
|
1004 |
Duplicated password |
1005 |
No more incorrect password attempts are allowed |
|
1006 |
The phone number is registered |
|
1007 |
Unregistered phone number |
|
1008 |
Invalid phone number |
|
1009 |
The user name and phone does not match |
|
1010 |
Getting verification code failed |
|
1011 |
Incorrect verification code |
|
1012 |
Invalid verification code |
|
1013 |
The user does not exist |
1014 |
Incorrect password or appKey |
|
1015 |
The user is locked |
|
1021 |
Verification parameters exception |
|
1026 |
The email is registered |
|
1031 |
Unregistered email |
|
1032 |
Invalid email |
|
1041 |
No more attempts are allowed to get verification code |
|
1043 |
No more incorrect verification code attempts are allowed |
2000 |
The device does not exist |
|
2001 |
The camera does not exist |
The camera is not registered to Ezviz Cloud. Check the camera network configuration |
2003 |
The device is offline |
Refer to Service Center Trouble Shooting Method |
2004 |
Device exception |
|
2007 |
Incorrect device serial No. |
|
2009 |
The device request timeout |
|
2030 |
The device does not support Ezviz Cloud |
Check whether the device support Ezviz Cloud. You can also contact our supports: 4007005998 |
5000 |
The device is added by yourself |
|
5001 |
The device is added by others |
|
5002 |
Incorrect device verification code |
|
7001 |
The invitation does not exist |
|
7002 |
Verifying the invitation failed |
|
7003 |
The invited user does not match |
|
7004 |
Canceling invitation failed |
|
7005 |
Deleting invitation failed |
|
7006 |
You cannot invite yourself |
|
7007 |
Duplicated invitation |
You should call the interface for sharing or deleting the sharing. Troubleshooting: Clear all the sharing data in Ezviz Client and add the device again by calling related interface |
10001 |
Parameters error |
Parameter is empty or the format is incorrect |
10002 |
accessToken exception or expired |
The accessToken is valid for seven days. It is recommended that you can get the accessToken when the accessToken will be expired or Error Code 10002 appears |
10004 |
The user does not exist |
|
10005 |
appKey exception |
Return the error code when appKey is incorrect or appKey status is frozen |
10006 |
The IP is limited |
|
10007 |
No more calling attempts are allowed |
|
10008 |
Signature error |
① For getting the signature type, refer to apidemo and Manual of the Last Version ② The encoding format is UTF-8. |
10009 |
Signature parameters error |
|
10010 |
Signature timeout |
Synchronize the time by calling the Interface of Synchronizing Server Time . |
10011 |
Cloud P2P service is not allowed |
Refer to Binding Procedure |
10012 |
The third-party account is bound with the Ezviz account |
|
10013 |
The APP has no permission to call this interface |
|
10014 |
The APPKEY corresponding third-party userId is not bound with the phone |
The appKey for getting AccessToken is different from the one set in SDK |
10017 |
appKey does not exist |
Fill in the App key applied in the official website |
10018 |
AccessToken does not match with Appkey |
Check whether the appKey for getting AccessToken is the same with the one set in SDK. |
10019 |
Password error |
|
10020 |
The requesting method is required |
|
10029 |
The call frequency exceeds the upper-limit |
|
10030 |
appKey and appSecret mismatch. |
|
10031 |
The sub-account or the EZVIZ user has no permission |
|
10032 |
Sub-account not exist |
|
10034 |
Sub-account name already exist |
|
10035 |
Getting sub-account AccessToken error |
|
10036 |
The sub-account is frozen. |
|
20001 |
The channel does not exist |
Check whether the camera is added again and the channel parameters are updated |
20002 |
The device does not exist |
①The device does not register to Ezviz. Check the network is connected. ②The device serial No. does not exist. |
20003 |
Parameters exception and you need to upgrade the SDK version |
20004 |
Parameters exception and you need to upgrade the SDK version |
20005 |
You need to perform SDK security authentication |
Security authentication is deleted |
20006 |
Network exception |
|
20007 |
The device is offline |
Refer to Service Center Check Method |
20008 |
The device response timeout |
The device response timeout. Check the network is connected and try again |
20009 |
The device cannot be added to child account |
|
20010 |
The device verification code error |
The verification code is on the device tag. It contains six upper-cases |
20011 |
Adding device failed. |
Check whether the network is connected. |
20012 |
Adding the device failed. |
|
20013 |
The device has been added by other users. |
|
20014 |
Incorrect device serial No.. |
|
20015 |
The device does not support the function. |
|
20016 |
The current device is formatting. |
|
20017 |
The device has been added by yourself. |
|
20018 |
The user does not have this device. |
Check whether the device belongs to the user. |
20019 |
The device does not support cloud storage service. |
|
20020 |
The device is online and is added by yourself. |
|
20021 |
The device is online and is not added by the user. |
|
20022 |
The device is online and is added by other users. |
|
20023 |
The device is offline and is not added by the user. |
|
20024 |
The device is offline and is added by the user. |
|
20025 |
Duplicated sharing. |
Check whether the sharing exists in the account that added the device. |
20026 |
The video does not exist in Video Gallery. |
|
20029 |
The device is offline and is added by yourself. |
|
20030 |
The user does not have the video in this video gallery. |
|
20031 |
The terminal binding enabled, and failed to verify device code. |
Disable the terminal binding,refer to this procedure. |
20032 |
The channel does not exist for this user. |
|
20033 |
The video shared by yourself cannot be added to favorites. |
|
20101 |
Share the video to yourself. |
|
20102 |
No corresponding invitation information. |
|
20103 |
The friend already exists. |
|
20104 |
The friend does not exist. |
|
20105 |
The friend status error. |
|
20106 |
The corresponding group does not exist. |
|
20107 |
You cannot add yourself as friend. |
|
20108 |
The current user is not the friend of the added user. |
|
20109 |
The corresponding sharing does not exist. |
|
20110 |
The friend group does not belong to the current user. |
20111 |
The friend is not in the status of waiting verification. |
|
20112 |
Adding the user in application as friend failed. |
|
20201 |
Handling the alarm information failed. |
|
20202 |
Handling the leaved message failed. |
|
20301 |
The alarm message searched via UUID does not exist. |
|
20302 |
The picture searched via UUID does not exist. |
|
20303 |
The picture searched via FID does not exist. |
|
30001 |
The user doesn't exist |
|
49999 |
Data exception. |
|
50000 |
The server exception. |
|
60000 |
The device does not support PTZ control. |
|
60001 |
The user has no PTZ control permission. |
|
60002 |
The device PTZ has reached the top limit. |
|
60003 |
The device PTZ has reached the bottom limit. |
|
60004 |
The device PTZ has reached the left limit. |
|
60005 |
The device PTZ has reached the right limit. |
|
60006 |
PTZ control failed. |
|
60007 |
No more preset can be added. |
|
60008 |
The preset number of C6 has reached the limit. You cannot add more preset. |
|
60009 |
The preset is calling. |
|
60010 |
The preset is the current position. |
|
60011 |
The preset does not exist. |
|
60012 |
Unknown error. |
|
60013 |
The version is the latest one. |
|
60014 |
The device is upgrading. |
|
60015 |
The device is rebooting. |
|
60016 |
The encryption is disabled. |
|
60017 |
Capturing failed. |
|
60018 |
Upgrading device failed. |
|
60019 |
The encryption is enabled. |
|
60020 |
The command is not supported. |
Check whether the device support the command. |
60021 |
It is current arming/disarming status. |
|
60022 |
It is current status. |
It is current open or closed status. |
60023 |
Subscription failed. |
|
60024 |
Canceling subscription failed. |
|
60025 |
Setting people counting failed. |
|
60026 |
The device is in privacy mask status. |
|
60027 |
The device is mirroring. |
|
60028 |
The device is controlling PTZ. |
|
60029 |
The device is in two-way audio status. |
|
60030 |
No more incorrect card password attempts are allowed. Try again after 24 hours. |
|
60031 |
Card password information does not exist. |
|
60032 |
Incorrect card password status or the password is expired. |
|
60033 |
The card password is not for sale. You can only buy the corresponding device. |
|
60035 |
Buying cloud storage server failed. |
|
60040 |
The added devices are not in the same LAN with the parent device. |
|
60041 |
The added devices are not in the same LAN with the parent device. |
|
60042 |
Incorrect password for added device. |
|
60043 |
No more devices can be added. |
|
60044 |
Network connection for the added device timeout. |
|
60045 |
The added device IP conflicts with the one of other channel. |
|
60046 |
The added device IP conflicts with the one of parent device. |
|
60047 |
The stream type is not supported. |
|
60048 |
The bandwidth exceeds the system accessing bandwidth. |
|
60049 |
Invalid IP or port. |
|
60050 |
The added device is not supported. You should upgrade the device. |
|
60051 |
The added device is not supported. |
|
60052 |
Incorrect channel No. for added device. |
|
60053 |
The resolution of added device is not supported. |
|
60054 |
The account for added device is locked. |
|
60055 |
Getting stream for the added device error. |
|
60056 |
Deleting device failed. |
|
60057 |
The deleted device has no linkage. |
Check whether there's linkage between IPC and NVR. |
60060 |
The device does not bind. |
Go to official website and set live |